Water Features of Texas

OUR POLICY


In order to ensure our client's the best possible service, Water Features of Texas, LLC created a process by which all our projects are performed. We believe in delivering real results for our client's by thorough evaluation and communication that leads to the desired outcome. The commitment we make to each and every client is the integrity of our word, and the value of our work. We hope you will enjoy this process from introduction to completion, and we've created this process to guarantee just that.


FREQUENTLY ASKED QUESTIONS


What types of services do you provide?

We are a water feature and water garden landscape company. We can build and construct anything you desire from formal indoor/ outdoor water features to sprawling natural water falls, streams and ponds and everything in between.


How can I make an appointment?

Please call our office (210) 389-8672 or email mark@waterfeaturesoftexas.com to schedule an appointment to meet with one of our representatives.


Do you charge for designs?

Once you approve to move ahead in the design process, we do charge a fee for the design created by our design team. The cost of the design is non-refundable.


What is the Client Questionnaire?

The Client Questionnaire allows our staff to understand the framework of your desired project. Thereby, allowing us to create a plan that meets your individual needs and lifestyle. Please fill out a client questionnaire online and submit before your scheduled appointment.


What is the timeline for completion of a project?

It is dependent on the size of the project. The average water feature project is typically 1-4 weeks; while our larger water features can take up to several months to install. We consult with our clients a specific timeline from start to completion to ensure that all deadlines are met and that each project is given top priority.


TO OUR CLIENTS
Water Features of Texas, LLC is dedicated to building client's for life. We want you to feel comfortable and at ease during the entire process. If you have a question, concern, or feedback don't hesitate to ask or to bring it to our attention.

If you would like a recommendation from any of our past clients, please call us and we'd be happy to provide you with a list. Also, please see our Testimonial Page for more information.

We look forward to working with you in the near future!